Accessibility Statement

Our Commitment to Accessibility

Concord Hills Apartments is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Our website is currently working toward full conformance with WCAG 2.2 Level AA.

Conformance Status: Partially conformant. This means that some parts of the content do not fully conform to WCAG 2.2 Level AA, but we are actively working to achieve full compliance.

Measures to Support Accessibility

Concord Hills Apartments takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement and policies
• Integrate accessibility into our procurement practices
• Provide continual accessibility training for our staff and development team
• Assign clear accessibility goals and responsibilities to our team
• Employ formal accessibility quality assurance methods
• Conduct regular accessibility audits and testing with assistive technologies
• Seek feedback from users with disabilities to improve our services

Current Accessibility Features

Our website currently includes the following accessibility features:

• Keyboard Navigation: All interactive elements can be accessed using keyboard controls
• Screen Reader Compatibility: Content is structured to work with screen readers like NVDA, JAWS, and VoiceOver
• Alternative Text: Images include descriptive alternative text for screen readers
• Semantic HTML: Proper use of headings, landmarks, and semantic elements for better structure
• Form Labels: All form inputs have associated labels and instructions
• Responsive Design: Website adapts to different screen sizes and orientations
• Text Resizing: Text can be resized up to 200% without loss of functionality
• Focus Indicators: Visible focus indicators for keyboard navigation

Known Limitations and Improvements in Progress

We are actively working to address the following accessibility issues:

• Some decorative icons may not have complete text descriptions (in progress)
• Certain color combinations are being reviewed for optimal contrast ratios
• Error messages in forms are being enhanced with more specific guidance
• Additional ARIA labels are being added to improve screen reader announcements
• Focus management in modal dialogs is being improved to prevent keyboard traps

We aim to complete these improvements by March 2026.

Third-Party Content

Our website includes embedded content from third-party providers, including:

• AppFolio Listings Widget: Apartment availability listings (external provider)
• Google Maps: Interactive map showing our location (external provider)

While we work with vendors who prioritize accessibility, we do not have direct control over the accessibility of third-party content. If you experience difficulties with embedded content, please contact us for alternative ways to access the information.

Compatible Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen Readers: NVDA (Windows), JAWS (Windows), VoiceOver (macOS, iOS), TalkBack (Android)
• Keyboard Navigation: Full keyboard support for all interactive elements
• Voice Control: Compatible with voice recognition software
• Screen Magnification: Works with browser zoom and screen magnification software

Tested Browsers:

• Google Chrome (Windows, macOS, Android)
• Mozilla Firefox (Windows, macOS)
• Apple Safari (macOS, iOS)
• Microsoft Edge (Windows)

Technical Specifications

Accessibility of the Concord Hills Apartments website relies on the following technologies to work with the particular combination of web browser and assistive technologies or plugins installed on your computer:

• HTML5
• WAI-ARIA (Accessible Rich Internet Applications)
• CSS3
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

Concord Hills Apartments assessed the accessibility of our website by the following approaches:

• Self-evaluation: Internal review by our development and content teams
• Automated Testing: Regular automated scans using industry-standard tools (axe DevTools, Lighthouse)
• Manual Testing: Comprehensive manual testing with keyboard navigation and screen readers
• User Testing: Feedback from users with disabilities

Feedback and Contact Information

We welcome your feedback on the accessibility of the Concord Hills Apartments website. Please let us know if you encounter accessibility barriers:

We aim to respond to accessibility feedback within 5 business days. If you encounter an urgent accessibility barrier, please call us directly at 203-441-3091.

Formal Complaints and Enforcement

If you are not satisfied with our response to your accessibility concerns, you have the right to file a complaint with:

Alternative Ways to Access Information

If you experience difficulty accessing any content or features on our website, we are happy to provide the information in an alternative format:

• Phone Support: Call us at 203-441-3091 for assistance with apartment availability, amenities, or to schedule a tour
• Email Support: Email us at ctmanagement@mjspropertygroup.com with your questions
• In-Person Assistance: Visit our office at 105-111 Sherbrooke Avenue, Hartford, CT 06106 during business hours
• Printed Materials: Request printed brochures, floor plans, or other materials by phone or email
• Accessible Documents: We can provide documents in accessible formats (large print, screen reader-friendly PDFs, etc.) upon request

Our Ongoing Commitment

Concord Hills Apartments is committed to maintaining and improving the accessibility of our website. We regularly review our website to identify and fix accessibility issues, stay current with accessibility standards, and ensure that all users have equal access to information about our community. This accessibility statement will be updated as we make improvements and as standards evolve.

Next Scheduled Review: April 2026

Accessibility Standards and References

This accessibility statement references the following standards and guidelines:

• Web Content Accessibility Guidelines (WCAG) 2.2
• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• WAI-ARIA (Accessible Rich Internet Applications)